RACE OFFICE

The Race Office is your point of contact during the event. We are here to help! 

The Race Office is available should you have any questions about race results, withdrawal from the race, lost and found items, or any other information you may need along the way.

The Race Office opens 1 hour before the first start and closes 30 minutes after closing of the finish line.

WhatsApp us during the event on:
+41 79 870 23 80

A secure and enclosed bike park is located in each race village. The bike park opens 1.5 hours before the first start and closes at 19:00 each day.

Volunteers are stationed at the bike park throughout the day to assist you.

The bike park is locked at night and patrolled by security.

It is not possible to take or bring a bike from / to the bike park outside of the official opening hours.

Please ensure that your bikes are locked when not in the bike park.

Even though the utmost care is taken during your bike’s stay at the bike park, the organizers cannot be held liable for any damages incurred.

If you have any technical problems, please bring your bike to the Tech Zone. The Tech Zone is open from the arrival of the first riders at the finish line and closes 30 minutes after closing of the finish line.

Technical support in the finish area is to be paid for by the rider when retrieving the bike from the Tech Zone. Pre-booked packages will receive assistance from the partners.

A fully stocked bike wash station with Squirt products is located at each race village. We ask that you have your bike washed directly after finishing the stage.

The Squirt bike wash is open from arrival of the first team at the finish line and closes 30 minutes after closing of the finish line.

In addition to the medics on route, you can visit the medics in the race village should you experience any medical problems. The medical facility in the race village is open from the arrival of the first team at the finish line until 30 minutes after the closing of the finish line.

If you have any serious medical health issues, allergies or hypersensitivities that we should be aware of, please check in at the medic tent before start of Stage 1 to advise us of the details.

Recovery products will be offered at the finish line to ensure you will be ready for the next day.

A delicious Post Stage Recovery Meal will be
available at the finish in the Rider Lounge. In addition to baristas spoiling you with some well-deserved coffee, beer will also be available. Please place your reusable coffee mug and beer cup provided by SPAR into your strip stop bag in the morning so that you can make use of this for the morning coffee as well for the post stage recovery meal each day.

The CIOVITA Merchandise Store is available at every stage.

Riders that have purchased the standard or deluxe massage package prior to the event should book their massage slots daily at the Race Office after completing the stage.

The Deluxe massage takes place in your allocated hotel (Race Hotel Castell & Race Hotel Grischa). The Standard massage takes place in Engadin at the Race Hotel Saratz in Pontresina and in Davos in the Race Village, in the ice hockey stadium.

In Davos there are showers available at the Race Village. Therefore, pack your shower items and fresh clothes into your strip stop bag and drop it at the strip stop drop off, to be able to take a shower straight after the stage and enjoy the massage on site, instead of travelling back to the hotel.

DAILY ONLINE RIDER BRIEFING

The rider briefings will be online only and will be available on the Epic Series App.

Please take note of any route updates or applicable changes,
such as maximum stage times or intermediate cut-off times.