RACE SERVICES

RACE OFFICE

We’re here to help! The Race Office is your main point of contact throughout the event. Whether you have questions about race results, withdrawals, lost property or any other event-related matters, our team is ready to assist.

🕒 The Race Office opens 1 hour before the first start and closes 30 minutes after the finish line closes each day.

WhatsApp us during the event on:
+41 77 504 90 30

A secure and enclosed Bike Park is available in each Race Village. The Bike Park opens 1.5 hours before the first start and closes at 19:00 each day.

Our volunteers are on site throughout the day to assist you. Overnight, the Bike Park is locked and monitored by security.

Please note:

  • Bikes can only be dropped off and collected during official opening hours.
  • All GPS devices, bike computers, cameras and other valuables must be removed from your bike before leaving it in the Bike Park.
  • Always lock your bike when it is not stored in the Bike Park.

While every effort is made to ensure the security of your bike, the organisers cannot accept liability for any loss or damage.

Experiencing a mechanical issue? Visit the Tech Zone in the Race Village for professional support.

The Tech Zone opens with the arrival of the first riders and closes 30 minutes after the Finish Line closes each day.

Please note:

  • Technical support in the Race Village is payable by the rider when collecting the bike.
  • Riders with a pre-booked service package will receive support according to their package benefits.

Keep your bike race-ready and tackle each stage with confidence.

A fully equipped Squirt Bike Wash is available in each Race Village.

Please wash your bike as soon as possible after finishing each stage to keep it in optimal condition for the days ahead.

The Squirt Bike Wash opens upon arrival of the first riders at the Finish Line and closes 30 minutes after the Finish Line closes each day.

In addition to the medical team on course, medical services are available in the Race Village should you require assistance.

The medical services opens upon arrival of the first team at the Finish Line and closes 30 minutes after the Finish Line closes each day.

If you have any serious medical conditions, allergies or hypersensitivities that the medical team should be aware of, please visit the Race Office before the start of Stage 1 and provide the relevant information.

Visit the CIOVITA Merchandise Store at every Race Village and take home a piece of your Swiss Epic adventure. Explore the latest event apparel, accessories, and exclusive Swiss Epic merchandise throughout race week.

To support your recovery after each stage, complimentary refreshments will be available at the Finish Line. Rehydrate, refuel, and get ready for the next day’s adventure.

Refreshments are available from the arrival of the first riders until the Finish Line closes each day.

Fuel up for tomorrow’s adventure. Visit the Snack Bar for a selection of recovery products designed to support your recovery after each stage and help you prepare for the next day, including PEAQ PRO – with Electrolytes.

PEAQ PRO is made for movement, training, and active days. With electrolytes, vitamins and minerals, it fits naturally into your routine before, during, or after physical activity.
In Salty Apple flavour, with no sugar, no calories and no colourants.

After each stage, a delicious recovery meal awaits you in the Rider Lounge. Refuel with freshly prepared food, enjoy a well-deserved coffee from our baristas, and celebrate the day’s achievements with a refreshing beer.

To support our sustainability efforts, please use:

  • Your reusable coffee cup from Vertical
  • Water, cordial and beer are served using the Rent-a-Cup system. One cup per person per day..

Water refill stations are available throughout the Race Village. We recommend packing your reusable coffee cup in your Strip Stop bag each morning so it is available for your morning coffee and again after the stage.

Please note: Complimentary coffee is only served when using the reusable coffee cup included in your registration package.

Together, we can reduce waste while enjoying an unforgettable week in the Swiss Alps.

If you have purchased a Standard or Deluxe Massage Package, please book your daily massage appointment with our official massage partner ASICS at the Race Office after completing each stage. Please bring your own towel with your massage appointment.

Massage Locations:
  • Deluxe Massage Package:
    • Takes place in your allocated Race Hotel.
  • Standard Massage Package:
    • In Engadin: at Race Hotel Saratz in Pontresina
    • In Davos: at the Race Village, inside the ice hockey stadium
Showers in Davos:

Showers are available at the Race Village in Davos. To make the most of your massage without needing to return to your Race Hotel before your massage appointment:

  • Pack your shower items, towel and fresh clothes into your strip stop bag
  • Drop it off at the Strip Stop in the morning
  • After the stage, you can shower on-site and head straight to your massage.

DAILY ONLINE RIDER BRIEFING

Daily online rider briefings are available exclusively in the Epic Series App.

Please review each briefing carefully for important updates, including route changes, weather information, maximum stage times, and intermediate cut-off times.

Staying informed is part of being prepared. Make checking the daily online rider briefing part of your race routine.