RACE SERVICES

RACE OFFICE

We are here to help! The Race Office is your point of contact during the event.

The Race Office is available should you have any questions about race results, withdrawal from the race, lost and found items, or any other information you may need along the way.

The Race Office opens 1 hour before the first start and closes 30 minutes after closing of the finish line.

WhatsApp us during the event on:
+41 79 870 23 80

A secure and enclosed bike park is located in each race village. The bike park opens 1.5 hours before the first start and closes at 19:00 each day.

Volunteers are stationed at the bike park throughout the day to assist you.

The bike park is locked at night and patrolled by security.

It is not possible to take or bring a bike from / to the bike park outside of the official opening hours.

Please ensure that your bikes are locked when not in the bike park.

Even though the utmost care is taken during your bike’s stay at the bike park, the organizers cannot be held liable for any damages incurred.

If you have any technical problems, please bring your bike to the Tech Zone. The Tech Zone is open from the arrival of the first riders at the finish line and closes 30 minutes after closing of the finish line.

Technical support in the finish area is to be paid for by the rider when retrieving the bike from the Tech Zone. Pre-booked packages will receive assistance from the partners.

A fully stocked bike wash station with Squirt products is located at each race village. We ask that you have your bike washed directly after finishing the stage.

The Squirt bike wash is open from arrival of the first team at the finish line and closes 30 minutes after closing of the finish line.

In addition to the medics on route, you can visit the medics in the race village should you experience any medical problems. The medical facility in the race village is open from the arrival of the first team at the finish line until 30 minutes after the closing of the finish line.

If you have any serious medical health issues, allergies or hypersensitivities that we should be aware of, please check in at the medic tent before start of Stage 1 to advise us of the details.

The CIOVITA Merchandise Store is available at every stage.

To support your recovery and help you prepare for the next stage, refreshing drinks will be available at the finish line each day. Stay hydrated, refuel, and get ready for what’s next!

Fuel up for tomorrow! Visit the SPAR Snack Bar for recovery products designed to help you bounce back after each stage.

After each stage, a delicious recovery meal awaits you in the Rider Lounge. Enjoy freshly prepared food, a well-deserved coffee from our baristas, and a refreshing beer to celebrate your ride.

To support our sustainability efforts:

  • ☕ Bring your SPAR reusable coffee mug
  • 🍺 Bring your SPAR resuable beer cup
  • 💧 Bring your BWT or own bottle. Refill it throughout the day at the BWT water refill station in the Race Village.
  • Pack them in your strip stop bag each morning so you can use them for your morning coffee and again at the post-stage meal.

⚠️ Please note: Drinks will only be served free of charge when using the official reusable items provided. No single-use cups or bottles will be available.

Let’s ride, refuel, and reduce waste—together!

If you’ve purchased a Standard or Deluxe Massage Package before the event, please remember to book your daily massage slot at the Race Office after completing each stage.

💆‍♀️ Massage Locations:
  • Deluxe Massage: Takes place in your allocated hotel.
  • Standard Massage:
    • In Engadin: at Race Hotel Saratz in Pontresina
    • In Davos: at the Race Village, inside the ice hockey stadium
🚿 Showers in Davos:

Showers are available at the Race Village in Davos. To make the most of your massage without needing to return to your hotel:

  • Pack your shower items and fresh clothes into your strip stop bag
  • Drop it off at the Strip Stop in the morning
  • After the stage, you can shower on-site and head straight to your massage

DAILY ONLINE RIDER BRIEFING

The rider briefings will be online only and will be available on the Epic Series App.

Please take note of any route updates or applicable changes,
such as maximum stage times or intermediate cut-off times.